Nami Shams Games

Nami Shams Games / Kids / Peekaboo Pals

Support

Peekaboo Pals

Help for parents and grown-ups playing along.

Email support

How do I find the Parent Zone?

The lock button at the top of the screen opens the Parent Zone after a short grown-up question. Settings, purchases and links are all inside.

A sound is missing

Check the Sound and Music switches in the Parent Zone, the device volume and the silent switch. If a sound stops after an interruption such as a phone call, leave the game and return to it.

How do I unlock more worlds?

Additional worlds are optional one-time purchases found in the Parent Zone. Most worlds can be explored without purchasing anything.

How do I restore a purchase?

Open the Parent Zone and choose Restore Purchases. Purchases and Restore Purchases are inside the Parent Zone, behind a parental gate, so a grown-up needs to do this. Restore uses the same Apple Account that made the purchase and does not charge you again.

How do I get a refund?

Refunds are handled by Apple, not by the developer. Open reportaproblem.apple.com, sign in with the Apple Account used for the purchase and choose the item you would like to report.

Which devices does it need?

Peekaboo Pals runs on iPad and iPhone in landscape orientation and requires iOS 17 or later.

Is my progress saved if I delete the app?

Progress is stored only on your device. Deleting the app can delete it, unless your device backup restores it. There is no account to sign in to.

How do I contact you?

Email contact@namishams.com with your device model, iOS version, the game version and a short description of what happened. Please do not send passwords or payment details.

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